Privacy Statement

Patricia Stokes Auctioneers & Valuers are committed to protecting and respecting your privacy. We wish to be transparent on how we process your data and show you that we are accountable with the GDPR (General Data Protection Regulations) in relation to not only processing your data but ensuring you understand your rights as a client.

It is the intention of this privacy statement to explain to you the information practices of Patricia Stokes Auctioneers & Valuers in relation to the information we collect about you.

For the purposes of the GDPR the data controller is: Patricia Stokes Auctioneers & Valuers

• Contact details of Patricia Stokes Auctioneers & Valuers,
  1 Horgan’s Quay, Cork. T: (021) 212 9831 M: (086) 2482737
• When we refer to ‘we’ it is Patricia Stokes Auctioneers & Valuers

Please read this Statement carefully as this sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.

Who are we?

We are a Cork Auctioneering firm, providing a trustworthy service in selling your home. We take away the stress of selling by listening intuitively to your needs. A member of the Society of Chartered Surveyors and RICS and a Registered Valuer, we have extensive experience in the sale and letting of new and second hand homes. Using our in-depth market awareness, we excel at getting the best price for your
house. We provide expertise and professionalism, and being independent allows us the flexibility to immediately react to market changes in real time.

Our Data Protection Officer / GDPR Owner and data protection representatives can be contacted directly
here:

• Name: Patricia Stokes, Patricia Stokes Auctioneers & Valuers
• Email address: home@stokesauctioneers.ie
• Phone number : (021) 212 9831

Purpose for processing your data.

We take your privacy seriously and will only use your personal information to respond to any questions you may have and to provide the products and services you have requested from us. Your personal information will never be shared with third parties for marketing purposes and will not be used by us for marketing purposes without your explicit consent.

Why we are processing your data? Our legal basis.

In order for us to provide you with a service Patricia Stokes Auctioneers & Valuers needs to collect personal data. Our reason (lawful reason) for processing your data under the GDPR is:

• Contract : Patricia Stokes Auctioneers & Valuers need to process your data to complete a contract, we will need your data to arrange engagement relating to property transactions.

In any event, Patricia Stokes Auctioneers & Valuers are committed to ensuring that the information we collect, and use is appropriate for this purpose, and does not constitute an invasion of your privacy.

How will Patricia Stokes Auctioneers & Valuers use the personal data it collects about me?

Patricia Stokes Auctioneers & Valuers will process (collect, store and use) the information you provide in a manner compatible with the EU’s General Data Protection Regulation (GDPR). We will endeavor to keep your information accurate and up to date, and not keep it for longer than is necessary or required under the regulations we operate (GDPR and Property Services Regulator).

Special Categories of personal data

If we collect any special categories of personal data (e.g. health, religious beliefs, racial, ethnic origin – (note; financial and property information is not classified as special categories of personal data) – we will ensure the below

• we will obtain your explicit consent

Data Subjects Rights:

Patricia Stokes Auctioneers & Valuers facilitate you, our clients, rights in line with our data protection policy and the subject access request procedure.

Your rights as a data subject

At any point while we are in possession of or processing your personal data, you, the data subject, have the following rights:

• Right of access – you have the right to request a copy of the information that we hold about you.
• Right of rectification – you have a right to correct data that we hold about you that is inaccurate or incomplete.
• Right to be forgotten – in certain circumstances you can ask for the data we hold about you to be erased from our records. This may not always be possible if we are required by our regulators to retain the data for defined periods.
• Right to restriction of processing – where certain conditions apply to have a right to restrict the processing.
• Right of portability – you have the right to have the data we hold about you transferred to another organisation.
• Right to object – you have the right to object to certain types of processing such as direct marketing.
• Right to object to automated processing, including profiling – you also have the right to be subject to the legal effects of automated processing or profiling.
•  Right to judicial review: if Patricia Stokes Auctioneers & Valuers refuses your request under rights of access, we will provide you with a reason as to why.

All of the above requests will be forwarded on should there be a third party involved as we have indicated in the processing of your personal data.

Retention of your personal data

Data will not be held for longer than is necessary for the purpose(s) for which they were obtained. Patricia Stokes Auctioneers & Valuers will process personal data in accordance with our retention schedule. This retention schedule has been governed by our regulatory body (Property Services Regulator) and our internal governance.

Complaints

In the event that you wish to make a complaint about how your personal data is being processed by Patricia Stokes Auctioneers & Valuers or how your complaint has been handled, you have the right to lodge a complaint directly with the supervisory authority and Organisation Name’s data protection
representatives Data Protection Officer / GDPR Owner

Failure to provide further information

If we are collecting your data for a contract (e.g.sale, purchase, letting ,valuation) and you cannot provide this data the consequences of this could mean the contract cannot be completed or details are incorrect.

Additional Processing

If we intend to further process your personal data for a purpose other than for which the data was collected, we will provide this information prior to processing this data.

Contact Us

Your privacy is important to us. If you have any comments or questions regarding this Statement, please contact us.